Privacy Policy
Net Green Solutions is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, and communications.
Who we are
Net Green Solutions
New Century House, Greenbank Technology Park, Challenge Way, Blackburn, BB1 5QB
Email:[email protected]
For the purposes of UK data protection law, Net Green Solutions is the data controller.
What personal data we collect
We may collect and process the following information:
• Name, job title, company name
• Email address and contact details
• Information submitted through contact or demo request forms
• Communication preferences
• Website usage data such as pages visited, time spent on site, and interactions
• Technical data including IP address, browser type, and device information
How we collect personal data
We collect personal data when you:
• Complete a contact or demo request form
• Contact us by email
• Subscribe to communications
• Use our website
• Interact with cookies and tracking technologies
We use Contact Form 7 to collect enquiries which are sent securely to our email systems.
How we use your information
We use your personal data to:
• Respond to enquiries and demo requests
• Communicate with you about our services
• Provide customer support
• Improve our website and user experience
• Monitor and analyse website performance
• Meet legal and regulatory obligations
We only process personal data where we have a lawful basis to do so.
Lawful basis for processing
Our lawful bases include:
• Consent, where you have explicitly agreed
• Legitimate interests, where processing is necessary for business operations and does not override your rights
• Legal obligation, where required by law
Marketing communications
We may contact you by email regarding our services if you have requested information or given consent. You can opt out at any time by using the unsubscribe link or contacting us directly.
Analytics and tracking tools
We use the following tools to understand how our website is used:
• Google Analytics
• Facebook Pixel
• Hotjar
These tools collect anonymised or pseudonymised data about website usage. They do not allow us to identify you personally.
You can control cookie preferences through your browser or our cookie settings.
Data sharing
We do not sell personal data. We may share information with trusted service providers only where necessary, including:
• Website hosting providers
• Analytics and performance tools
• Email service providers
All third parties are required to process data securely and in accordance with data protection law.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.
Your rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office
To exercise your rights, contact us using the details above.
Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.