Commercial Energy Billing

Fletcher King faced the complex challenge of managing energy consumption and billing across a diverse portfolio of commercial properties throughout the country. Manual meter readings were becoming increasingly inefficient, and there was no standardised way to identify unusual energy consumption patterns across their multiple sites.

We implemented a comprehensive portfolio-wide sub-metering solution, connecting all properties to a centralised energy monitoring platform. The system includes advanced smart meters with automated meter reading (AMR) capability, allowing Fletcher King’s property management team to monitor and manage their entire portfolio from a single, central location. Custom alarm thresholds were established for each property, automatically alerting managers to any unusual consumption patterns, potential equipment malfunctions, or unexpected out-of-hours usage.

The centralised monitoring solution has revolutionised Fletcher King’s property management operations. Billing administration time has been reduced by 75%, with automated data collection eliminating the need for site visits and manual readings. The early warning system has already proven valuable, with automated alerts helping identify several significant issues including water leaks and faulty HVAC systems, enabling prompt intervention before they became costly problems. Property managers can now generate detailed consumption reports for individual tenants, buildings, or the entire portfolio at the click of a button, while the granular energy data has helped identify opportunities for efficiency improvements across the estate. This scalable solution demonstrates how modern energy monitoring technology can transform portfolio-wide property management, improving operational efficiency while supporting sustainability goals.